Privacy Policy
Last updated 22 July 2026Link Star Pty Ltd ("Link Star", "we", "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, and how we look after it.
Information we collect
We collect information you give us directly, your name, phone number, email, project address, budget and any details you share through our enquiry forms, calls or meetings. We may also collect technical information such as your IP address and browsing activity when you use our website.
How we use it
We use your information to respond to enquiries, prepare quotes and feasibility advice, deliver and manage building projects, meet our legal and contractual obligations, and, where you have opted in, send you relevant updates about our services.
Disclosure to third parties
We may share your information with sub-contractors, consultants, certifiers, suppliers and government or council bodies where necessary to deliver your project or comply with the law. We do not sell your personal information to anyone.
Storage and security
Your information is stored on secure systems and we take reasonable steps to protect it from misuse, loss and unauthorised access. We retain records only as long as needed for the purposes above or as required by law.
Cookies and analytics
Our website uses cookies and analytics tools to understand how visitors use the site and to improve it. You can disable cookies in your browser settings, though some features may not work as intended.
Accessing and correcting your information
You may request access to the personal information we hold about you, or ask us to correct it, at any time. We will respond within a reasonable period and may need to verify your identity first.
Complaints
If you believe we have mishandled your personal information, contact our privacy officer and we will investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).